Benefits technology company Businessolver is seeking a client operations lead in Chicago.
Duties of the position include serving as a day-to-day liaison between the company’s clients and production teams, coordinating annual enrollment-related activities, identifying training needs, managing and facilitating client calls, collaborating with clients on product updates, participating in sales finalist meetings, providing communication on industry news, driving continual improvement of the delivery of services, engaging in educational opportunities on product releases, and maintaining client documentation.
Prospective candidates must possess four-plus years of experience working with clients in the employee benefits/ benefits administration industry; a consultative approach to communication; the ability to work under pressure; a strong understanding of healthcare administration; and strong relationship management, project management, analytical, leadership and problem-solving skills. They also must be comfortable learning new technology and be able to travel up to 15 percent of the time.
Preferred qualifications include a bachelor’s degree in communication or management, and knowledge of human resources and HRIS/payroll systems.
Businessolver provides a vibrant work culture and allows employees to make a difference. The company offers competitive pay and benefits, wellness discounts, travel assistance and discounted memberships, and learning and development classes. Employees can also participate in charity and community activities and honor their co-workers through an employee recognition program.