Lisa Nadler attributes much of her success in human resources over the years to simultaneously facilitating corporate and individual development.
After working for Sotheby's, she joined Shutterstock last year and has helped create part of the corporate culture that makes that business a household name in stock photography.
Nadler shared some of the approaches she has used with HR Daily Wire on March 20.
“It's about giving employees career growth opportunities,” Nadler said, adding that she focuses on the employee experience as a customer experience. “We think through how we can give them the best employee experience possible.”
As an example, she said, Shutterstock gives workers a stipend toward professional education.
“We feel that individuals and employees will stay as long as they're professionally challenged,” Nadler said.
She said Shutterstock also has committed to working with LinkedIn learning and creates customized plans for each employee using various “vignettes” in areas like creativity, technology and engineering.
“We can help curate the classes that they want to take to pursue their professional goals,” Nadler said.
Also, she said, new training and human capital management technologies are changing the game when it comes to helping employees go as far as they can toward success.
“I'm a firm believer in the blended-learning approach,” Nadler said, describing a mix of classroom and online learning as well as on-the-job training that can help make onboarding more of a well-rounded experience.
Many companies are offering more resources in an age of digital opportunity; Shutterstock’s approach is a good example of taking the reins to make technology work in the office. She also said the company is crafting its business processes to reach out to a new tech-savvy generation. To that end, Shutterstock has offices all over the world reporting to its headquarters in the Empire State Building in Manhattan. Many workers are full-time employees, but the actual stock photo content is crowd-sourced.
“A lot of our models are really about Millennials,” Nadler said. “It's all about creating great customer service.”
Nadler has held leadership positions at Citibank, Gartner, and Madison Square Garden. Throughout her career, she has built strategic programs focused on delivering business results, developing differentiated talent strategies, improving performance management, and changing and aligning culture to business strategy.
She holds a bachelor of science in engineering from Lehigh University.