United Airlines has named 20-year airline executive Kate Gebo as its executive vice president of human resources and labor relations.
Gebo, who will be replacing retiring United executive Mike Bonds, will oversee all of United's customer-facing teams from booking to landing, according to the company.
"I could not be prouder or more confident in the selection of Kate for this important role," United CEO Oscar Munoz said in a press release. "Her track record clearly demonstrates her proven ability to build and enhance strong partnerships with our union leaders, her understanding of the importance of establishing human connections between employees and the customers they serve and an obvious talent for building and developing successful teams throughout the company. Those qualities and experiences will put her in an excellent position as she sets to work engaging our employees and putting customer service at the center of everything we do."
Gebo, a graduate of DePaul University where she earned her bachelor's degree in finance, also holds an MBA from Loyola University. Her experience includes working in several areas at United including working with airports worldwide through the company's real estate functions for new facilities and services for customers.
United and United Express operate nearly 4,500 flights each day to 337 airports across five continents.