Robert Duggan was recently appointed vice president of operations at Strategic Financial Solutions.

“Joining Strategic Financial Solutions and helping them build out their Buffalo operation is especially exciting for me,” Duggan said. “Strategic’s core values of teamwork, integrity, results, innovation, opportunity, and empathy are perfectly aligned with how I have conducted myself for the last 20 years in the financial services industry. The opportunity to combine my experience with a company that shares my values and approach makes me incredibly enthusiastic to be a part of the team.”

Duggan previously was vice president and chief operations officer at American Coradius International. Prior to that he was a senior operations manager at Firstsource.

“This is a key hire for us, especially as we continue to expand into the Buffalo market,” Strategic Financial Solutions CEO Ryan Sasson said. “Bob brings a unique skill set to Strategic and we’re excited for him to join the team. His wealth of knowledge in the financial services space including strategic relationship management, call center operations, business development, and continuous process improvement will allow Strategic to continue our rapid growth, especially in the Buffalo market.”