The ALM Intelligence Vanguard of Employee Experience Consulting named KPMG, an audit, tax and advisory firm, as a leader in employee experience consulting.
"KPMG provides a full range of services across the EX consulting value chain, standing out for the most human-centered and empathetic approach among its peers," Liz DeVito, associate director and lead for HR Consulting Research with ALM Intelligence, said. "The firm's evidence-based consulting approach combines a mix of advanced analytics and behavioral science tools and techniques to help clients understand how the experience modulates across the employee lifecycle over time."
ALM Intelligence assessments are based on the impact that firms create for their clients. The marketing researcher reported that leaders such as KPMG are considered to be at the top of their market when they are able to create that impact through a deep expertise, as well as their ability to establish that impact throughout various engagement models.
"Clients look to our firm to help them make their promise of a positive employee experience consistent with the realityof that experience," Claudia Saran, KPMG's U.S. People & Change leader, said. "By bringing the breadth of our capabilities – from talent management to culture change to organization design – we can help clients strengthen morale, deepen engagement and enhance their employer brand."