Technology continues to move individuals to mobile solutions, for everything from making appointments to ordering groceries and now even benefits information.
Whereas employees used to have to speak with an HR expert before taking any action concerning their health benefits — medical, dental, vision, etc. — mobile options now put the power and flexibility into the hands of the individual, thanks to companies like Businessolver, a leader in benefits administration tech.
Businessolver has seen the trends of technology and decided to address the current demands with the MyChoice app, a secure way for employees to access their benefits information from the convenience of their mobile device or smartphone.
"What's innovative about the MyChoice Mobile App is that it extends mobility to benefits information," Rae Shanahan, chief strategy officer at Businessolver, told HR Daily Wire. "It allows users to securely store their ID cards, upload dependents' information, monitor their deductible and confirm current benefits coverage."
In addition to allowing employees full access to their information, individuals are also encouraged to call or chat through the app's capabilities for specific help to their unique situation. Another benefit of the mobility of MyChoice is that users can have constant access to health insurance ID cards when they are caught in a last-minute emergency or rushing out the door to an appointment.
Since its March launch, Businessolver has been delighted by its popularity, even prior to the updated version's release date in just a few weeks. Even though we live in the age of technology, such evolutions and changes to systems can leave certain individuals in the dark; this common oversight of companies, however, was not made by Businessolver, who beta tested the app with individuals of all ages and all levels of technological knowledge.
"Just like people of all ages use Amazon because it's easy and convenient, we designed the MyChoice Mobile App to do the same," Shanahan said. "It was designed with the user in mind, empathetically designed to comply with common user behaviors and tendencies, so it's a friendly solution for even the least tech-savvy individuals."
When asked what the introduction of this app means for HR employees, Shanahan eagerly explained that these experts are just a necessary as ever, and not in the least at risk of becoming obsolete.
"HR pros can now direct that vital time and energy to other strategic pursuits for their business — while having an organic was to help employees get more involved and engaged in their benefits," Shanahan said.
Businessolver believes that a mobile app like MyChoice will help individuals stay in tune with changes to their benefits, whether it be due to a life change or an emergency.
"By putting their benefits – and expert assistance – at their fingertips, the app helps employees to more frequently use their benefits and better manage their well-being," Shanahan said.
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