Employees in the workforce face more demands than ever, which is why benefits administration technology is such a welcomed advance to past systems.
"Employees get access to benefit information at their fingertips," Andrew Brickman, account manager at Corporate Synergies, an insurance and risk mitigation consulting company, told HR Daily Wire.
Brickman explained that in addition to being able to easily access account information, this technology makes for a more secure enrollment in benefits, as well as more accurate information when it comes to eligibility data. What makes this technology more useful is that many such platforms are cloud-based, making them accessible anywhere that has an internet connection.
Like all types of technology, there are trends in benefits administration that exhibit the evolution of the tech and the demands of the user.
"The biggest trends in benefits administration are personalizing the experience for the employe and promoting consumerism with benefits," Brickman said.
As health care and welfare logistics are becoming more complicated in the U.S., Brickman confirmed the benefits side is also doing so; luckily, there is a simple solution for clearing up confusion.
"Interactive avatars, videos and decision support tools are all ways employees can learn about benefits easily and make smarter benefit elections," Brickman said.
Harnessing the power of technology and online records, these systems are able to do much of the legwork for employees, making choosing the right benefits plan more straightforward, which is incredibly important.
"With the high cost of medical care, not understanding one's benefits and enrolling in the wrong plan could severely impact an employee," Brickman said.
Fortunately, trends in benefits technology are breaking down barriers that recently existed between employees and their understanding of what benefits they needed.
"Well-educated benefit consumers are able to take advantage of these offerings, delivering protection to themselves and their loved ones," Brickman said.