Businessolver called the first of its Vision 20/17 Tour conferences, which drew more than 100 clients and partners to the two-day event held recently in San Francisco, a success.

A main feature of the conference was the "Write Me, Text Me, Call Me, Meet Me: Leading a Multi-Generational Team Effectively" multi-media workshop, Businessolver said in a recent release. Keynote speaker Cam Marston addressed the work styles of three generations, boomers, Gen Xers and millennials, and how conflicts arise due to their different communication and collaborative methods.

Marston's workshop pointed out that in general, Gen Xers are standoffish and expect an email explaining a project to be sufficient, while millennials are more collaborative and boomers prefer a personal touch. The three different work styles can lead to clashes in the workplace. To successfully balance the team, Marston shared his Gen-Flex model, which uses three steps to avoid conflict. The steps, discover, engage and implement, help managers take advantage of the strengths of each team member's work style.

“Your team’s ability to succeed is rooted in the quality of your individual relationships with your team members," Marston told Businessolver blogger Rae Shanahan. "It leads to higher engagement and greater team performance.”

Following the conference in San Francisco, the tour will move on to two-day conferences in Philadelphia on May 18-19 and in Chicago on June 29-30, the release said. Registration will be closed one week before each event.